Effective date: 22 July 2025
Last updated: 22 July 2025
1. Introduction
Welcome to Capacitate Plus (“we”, “our”, “us”). We are committed to protecting your privacy and handling your personal data in a transparent and secure manner. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website https://www.capacitateplus.co.uk (the “Website”).
By using our Website, you agree to the collection and use of information in accordance with this Privacy Policy.
2. Information we collect
We may collect and process the following types of personal data:
a. Information you provide to us:
- Name, email address, phone number, or other contact details
- Information submitted via contact forms, registrations, surveys, or signups
- Job title, company name, or industry (if applicable)
b. Information we collect automatically:
- IP address
- Browser type and version
- Pages visited and time spent on the site
- Referring website
- Cookies and similar tracking technologies
3. How we use your information
We may use your personal data to:
- Provide and improve our services
- Respond to your inquiries and communicate with you
- Send newsletters or marketing materials (only with your consent)
- Personalise user experience
- Analyse usage of the Website
- Meet legal or regulatory obligations
4. Legal basis for processing
We process your personal data under the following lawful bases:
- Consent – when you’ve given clear permission (e.g., marketing sign-ups)
- Contract – to perform a contract or to take steps before entering into one
- Legal obligation – for compliance with a legal requirement
- Legitimate interests – for purposes such as service improvement and analytics
5. Sharing your information
We do not sell your personal information. We may share your data with:
- Service providers who support our website and services (e.g., hosting, analytics)
- Regulatory authorities or legal bodies when required
- Third parties with your explicit consent
All data sharing is done securely and only as necessary.
6. Cookies and tracking technologies
We use cookies to enhance your browsing experience. You can manage your cookie preferences via your browser settings.
For more details, please see our cookie policy.
7. Data retention
We retain your personal data only for as long as necessary for the purposes set out in this policy or to comply with legal requirements.
8. Your data protection rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of incorrect or incomplete data
- Request deletion of your personal data
- Object to or restrict certain processing
- Withdraw consent at any time
- Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise your rights, contact us at:
Email: info@capacitateplus.co.uk
Phone: 07816 380551
9. Data security
We implement appropriate technical and organisational measures to protect your data from unauthorised access, use, or disclosure.
10. Third-party links
Our Website may contain links to other websites. We are not responsible for the content or privacy practices of these sites. We encourage you to read their privacy policies.
11. Changes to this policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date. Please review this policy periodically.
12. Contact us
If you have any questions or concerns about this Privacy Policy, please contact us:
Capacitate Plus
Email: info@capacitateplus.co.uk
Phone: 07816 380551
Website: https://www.capacitateplus.co.uk